Frequently Asked Questions

The discord box isn't working! How do I make it work?

  1. Enable the Discord widget in your Discord server settings (found in Discord server settings -> widget)

  2. Make sure you have added your Discord server's ID in StaffCP -> Configuration -> Social Media


I am getting an error when I try to change settings. How do I fix this?

Check if there is the file "cobalt-settings.json" in the root directory of namelessmc (where the folders custom, modules, core are). If there isn't one there, create it (and leave it empty). Also ensure it has the file permission 755. If that doesn't work, try 777.


How do I enable the portal page?

  1. Go to StaffCP -> Configuration -> General Settings

  2. Set "home page type" to "portal"


The easy updater isn't working. How do I fix this?

  1. Make sure you have the php-zip extension installed on your webserver

  2. Check if there is the file "cobalt-settings.json" in the root directory of namelessmc (where the folders custom, modules, core are). If there isn't one there, create it (and leave it empty). Also ensure it has the file permission 755. If that doesn't work, try 777.

  3. Change both "upload_max_filesize" and "post_max_size" to 100M in php.ini (contact your host about how to edit this file) and then restart your web server


My logo doesn't appear once uploaded, how do I fix this?

Please ensure your PHP version is 8 or higher.


The login and register popups aren't working, how do I fix this?

  1. Make sure the hostname value in core/config.php matches your site url

  2. If you are using the www. prefix make sure the force www option is enabled in staffcp -> configuration -> general settings

If those do not work, this is likely due to a webserver misconfiguration. Follow these steps:

  1. If you use Cloudflare, make sure you are using "Full (strict)" TLS mode, not "Flexible"

  2. If you are using a reverse proxy, ensure the X-Forwarded-Port header is set properly.

For more help, please join the NamelessMC Discord, and mention that a port is being added at the end of your site's URLs and is causing issues. This thread in the NamelessMC Discord server will also help: https://discord.com/channels/246705793066467328/991344260781703248

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